Last Updated: June 15, 2024
Welcome to Guangzhou Geluming Trading Co., Ltd. These Terms of Service ("Terms") govern your use of our website, mobile applications, and services. By accessing or using our services, you agree to be bound by these Terms.
1.1 By creating an account, downloading our applications, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
1.2 If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
1.3 If you do not agree to these Terms, you may not access or use our services.
Guangzhou Geluming Trading Co., Ltd provides the following services:
We develop and provide mobile applications available on Google Play and App Store, including:
We deal in wholesale and retail of:
3.1 Account Registration: To access certain services, you may need to create an account. You agree to provide accurate, current, and complete information during registration.
3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3.3 Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.
4.1 License Grant: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use our mobile applications for personal or internal business purposes.
4.2 App Updates: We may automatically update our applications to improve performance, add features, or address security issues. You consent to these automatic updates.
4.3 App Store Terms: Your use of our applications through Google Play or App Store is also subject to Google's or Apple's respective terms and conditions and policies.
4.4 Advertisements: Our mobile applications may include advertisements from third-party ad networks. These ads are governed by the advertising disclosures in our Privacy Policy.
5.1 Our Content: All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, software, and trademarks, are owned by Guangzhou Geluming Trading Co., Ltd and are protected by intellectual property laws.
5.2 Trademarks: "Geluming," our logo, and related names and logos are our trademarks. You may not use our trademarks without our prior written permission.
5.3 User Content: You retain ownership of content you submit to our services, but you grant us a worldwide, royalty-free license to use, reproduce, and distribute such content for the purpose of providing our services.
You agree not to:
7.1 Service Descriptions: We make reasonable efforts to accurately describe our trading services. However, we do not warrant that service descriptions are always complete, accurate, or error-free.
7.2 Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion.
7.3 Product Availability: Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products.
8.1 Pricing: All prices are listed in the applicable currency and do not include taxes, shipping, or customs duties unless otherwise stated.
8.2 Payment Methods: We accept various payment methods as displayed on our website or applications. You represent that you are authorized to use the payment method you select.
8.3 Currency: International transactions may be subject to currency conversion fees. You are responsible for any such fees charged by your financial institution.
8.4 Late Payments: We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law.
9.1 Shipping Times: Estimated shipping times are provided for reference only and are not guaranteed. Actual delivery times may vary based on location, customs processing, and other factors.
9.2 Risk of Loss: Risk of loss and title for products pass to you upon delivery to the shipping carrier.
9.3 Customs and Duties: For international shipments, you are responsible for all customs duties, taxes, and related fees. We are not responsible for delays caused by customs processing.
9.4 International Shipping: We ship to many countries worldwide. Some products may be restricted in certain destinations due to import regulations.
10.1 Return Policy: Our return policy varies by product category. Please refer to specific product pages or contact us for return eligibility.
10.2 Conditions: Returns are generally accepted for items in original condition with packaging. Customized or perishable items may not be returnable.
10.3 Refund Processing: Refunds are processed within 14 business days after receiving returned items. Original shipping charges are non-refundable unless the return is due to our error.
10.4 Damaged Items: Please inspect packages upon delivery and report any damage within 48 hours. photographic evidence may be required for claims.
11.1 Warranty Disclaimer: OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11.2 Product Warranties: Product warranties, if any, are provided by manufacturers or distributors. We do not make additional warranties regarding products.
11.3 Accuracy: We do not warrant that product descriptions, pricing, or other content on our services are always accurate, complete, or current.
11.4 Service Availability: We do not guarantee that our services will be uninterrupted, secure, or error-free.
12.1 Exclusion of Damages: TO THE MAXIMUM EXTENT PERMITTED BY LAW, GUANGZHOU GELUMING TRADING CO., LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.
12.2 Liability Cap: IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE OR PRODUCT GIVING RISE TO THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.
12.3 Exceptions: The above limitations do not apply to damages caused by our gross negligence, willful misconduct, or fraud, or in jurisdictions that do not allow such limitations.
You agree to indemnify, defend, and hold harmless Guangzhou Geluming Trading Co., Ltd and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:
14.1 Termination by You: You may terminate your account or stop using our services at any time. Contact us if you need assistance with account closure.
14.2 Termination by Us: We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms.
14.3 Effect of Termination: Upon termination, your right to use our services ceases immediately. Sections that by their nature should survive termination (including intellectual property, warranties, liability, indemnification, and governing law) shall survive.
15.1 Applicable Law: These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.
15.2 Jurisdiction: Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Guangzhou, China.
15.3 Consumer Rights: If you are a consumer, nothing in these Terms affects your statutory rights under applicable consumer protection laws.
16.1 Negotiation: In the event of any dispute, we encourage you to contact us first to seek a resolution through good-faith negotiation.
16.2 Arbitration: If negotiation fails, disputes may be submitted to binding arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC) or as otherwise required by law.
16.3 Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
17.1 Updates: We reserve the right to modify these Terms at any time. Material changes will be communicated through our website, applications, or email.
17.2 Continued Use: Your continued use of our services after changes become effective constitutes acceptance of the updated Terms.
17.3 Previous Terms: If you do not agree to new terms, you must stop using our services. Previous versions of these Terms are available upon request.
For questions regarding these Terms of Service, please contact us:
Room A15, 3A03, No. 5 Jianzhong Road,
Zhongshan Avenue, Tianhe District,
Guangzhou, 510000, CN
Business Support: support@gelvming.com
Key Accounts: tianyongming@gelvming.com
These Terms of Service were last updated on June 15, 2024 and are effective immediately.